Last Updated: 7/10/2026
At PreciousPackaging, we take great pride in delivering premium quality boxes to our corporate clients. Due to the high volume and custom nature of physical manufacturing, our refund rules are strict.
Orders can only be cancelled within 24 hours of placement entirely free of charge. Once an order enters the manufacturing or dispatch phase, cancellations are strictly not accepted.
We do not accept returns for change of mind. Returns are only granted if the boxes delivered are materially defective, damaged in transit, or the wrong specification. You must report damages within 3 days of delivery with photographic evidence.
If a return is approved for damaged goods, we will initiate a full replacement or a refund to your original method of payment. Please allow 5-7 business days for the refund to process to your bank account via Razorpay.
To start a return or cancellation, you can contact us at Preciouspack1@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package.